Natalie Roby is an experienced professional currently serving as a Claims Team Manager at State Farm since May 2024. Prior to this role, Natalie held the position of Employee Relations Manager at Women Who Code from January 2023 to May 2024, where responsibilities included conducting investigations into employee complaints and advising on company policies. As a Training Specialist at Iris Telehealth, Natalie assessed training needs and collaborated with department heads for competency development. At Good Landing Recovery, Natalie was the Director of Client Care, overseeing various teams to ensure high standards of client care. Previous experience includes working as an Insurance Agency Account Manager at Kermt Walker State Farm Agency and holding multiple positions at State Farm from 2000 to 2018, including Team Manager and Claims Specialist. Natalie Roby holds a Bachelor's degree in English Language and Literature from the University of Georgia - Franklin College of Arts and Sciences.