Yolanda Suttles

Yolanda Suttles is a seasoned professional with extensive experience in customer service and financial analysis. Currently serving as a Sr Revenue Analyst at OneSource Virtual since January 2020, Yolanda specializes in reconciling bank deposits and managing financial data within the Workday Financial System. Concurrently, Yolanda holds the position of Customer Care Specialist II – Retention at State Farm, providing comprehensive support for insurance-related inquiries. Previous roles include a Customer Service Agent at American Airlines and Sun Country Airlines, where Yolanda ensured high-quality service for passengers. Additionally, Yolanda has a strong background in operations analysis and contract compliance from tenure at RealPage, Inc., and technical assistance experience from the Internal Revenue Service. Yolanda earned a Bachelor of Business Administration from National American University-Brooklyn Center, enhancing a solid foundation in business management.