Stax.ai
Chengetai Rukanzakanza, CCSM, is a seasoned Customer Success Manager with extensive experience in the technology sector. Currently at Stax.ai since October 2023, Chengetai is focused on driving success for users of the first intelligent Business Administrative Operations platform. At Skild, holding dual roles as Customer Success Manager and Outreach Lead since October 2020, Chengetai contributes to the effectiveness of innovation challenge programs. Chengetai's prior experience includes serving as Customer Success Manager at Zywave from November 2021 to February 2023, where expertise in automating growth for clients in the digital insurance market was key. Additionally, as Client Solutions Director at Artha Solutions from April 2016 to August 2019, Chengetai provided comprehensive consulting in data governance and quality, enhancing efficiency for mid-market and Fortune 500 clients across North America.
Stax.ai
At Stax•ai, our mission was clear from the start—to rehumanize vital industries inundated with paperwork and monotonous tasks. We aimed to empower humans with unparalleled productivity and the potential to scale on their own terms. As pioneers in cloud-based workflow automation and intelligent search, we harnessed the power of AI and sought to future-proof outmoded systems. But it was the happiest accident that set our journey in motion; as we encountered the day-to-day challenges and opportunities posed by Pinnacle Plan Design, our earliest adopter and a-ha moment. This unexpected discovery revealed the profound impact our technology could have. With our purpose cemented, we tailored our solutions to the needs of retirement TPAs, giving them the freedom to thrive as they saw fit. Since then, we've delved deeper, cultivating relationships with client-partners in an unrelenting commitment to providing them with all that's needed to maintain the highest level of client service.