Erika Piccolomini

Erika Piccolomini serves as Chief Customer Officer and Head Of Customer Care at Stayforlong since November 2018. Prior experience includes roles as Customer Service Manager at Booking.com from February 2017 to November 2018, and Project Manager for the Canon Account at arvato Customer Services from August 2014 to January 2017, where responsibilities included building teams, conducting needs assessments, and improving call center operations. Erika has also held positions at Sitel as Team Manager and Quality Analyst Manager, overseeing customer service delivery and maintaining quality standards for clients such as Philips and TpVision across multiple countries. Earlier in their career, Erika worked as a Customers and Sales Advisor, enhancing customer care and sales processes.