Stayforlong
Ingrid Karlsson's work experience begins in 2005 at PortAventura where they held various roles including Specialist in the Central Reservations Call Center and Travel Agent. Their responsibilities included managing inbound and outbound calls, providing support to call center agents, handling overbookings and customer diversions, and making restaurant and event reservations. In 2011, they started working as a Customer Service Specialist at Stayforlong, where they were responsible for handling escalated cases, creating mass issues, assigning cases to agents, and identifying root causes to improve department practices. In 2019, Ingrid returned to PortAventura as a Customer Service Agent, where they resolved customer issues, managed emails and incidents, and collaborated with suppliers.
Ingrid Karlsson's education history starts in 2012 when they enrolled in Universidad Rovira I Virgili for a post-graduate degree. The degree they pursued was a specialization in the management of theme parks and leisure. The end year for this post-graduate program is not provided.
Additionally, it is mentioned that Ingrid also attended Universidad Complutense de Madrid but specific start and end years are not provided. During their time at this university, they obtained a licentiate degree in English Language and Literature/Letters.
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Stayforlong
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Stayforlong is a hotel reservation website, specializing in 3 night stays and over in hotels all around Spain. The longer you stay, the less you pay. We are a young team of entrepreneurs, and we want to make things fair for the long stayers. Our mission is to make good customers pay less to stay in a hotel. Why does someone that stays a weekhave to pay the same price per night than someone staying two days? The fair thing would be, if you stay more days, you should pay a little less. We work as intermediaries between the hotel and the clients to get better deals the more nights they stay.