Josh Hayes

Josh Hayes is an accomplished operations manager with extensive experience in the customer service and sales sectors, currently serving as the Centre of Excellence Operations Manager at Staysure Group since January 2025. Prior to this, Josh Hayes held the position of Senior Operations Manager at Interact CC from October 2021 to January 2025 and also at E.ON from April 2011 to October 2021, overseeing significant teams and ensuring operational excellence across multiple sites. With a strong background in sales delivery, regulatory compliance, and customer satisfaction, Josh Hayes has demonstrated expertise in managing diverse teams, fostering stakeholder relationships, and driving performance. Josh Hayes began the career as a Customer Service Representative, gaining valuable insights into the energy market, and holds a Bachelor of Technology (BTech) degree in Sports Studies from Bolton Sixth Form College.