Ervin Zepcan is an experienced Product Owner and Business Consultant at Stedin since June 2013, focusing on the development and implementation of processes and applications related to safety, integrity, and security. Zepcan has a robust background in incident management, having collaborated with key stakeholders such as Eneco and CityTec in agile/scrum environments. Previous roles include Program Manager at Joulz, overseeing incident management projects and safety initiatives, Business Process Architect at ENECO Energie, and owner of a consultancy in childcare. Zepcan's career also encompasses early management roles at Center for Testmaterials and McDonald's. Educational qualifications include a degree in Technical Business Administration from The Hague University of Applied Sciences and various professional development courses.