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Karsten Muller

Customer Success Manager at Steel Connect

Karsten Muller has worked at ModusLink since March 2008, transitioning from Contact Center CRM & ACD Specialist to Vendor Relationship Management & CRM Specialist to Manager Customer Contact Center Global. Karsten specializes in Salesforce Service Cloud and Salesforce Sales Cloud administration, client onboarding, vendor and client management, and ACD and IVR setup and project management.

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Timeline

  • Customer Success Manager

    April 1, 2023 - present

  • Manager Customer Contact Center Global

    February, 2022

  • Contact Center CRM & ACD Specialist -salesforce And Other Crm/acd Systems

    March, 2008

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