Ana Bynoe

Ana Bynoe is an experienced training and technical support professional with a strong background in customer engagement and software solutions. Currently serving as a Training Manager at SteepRock Inc. since September 2021, Ana focuses on executing onboarding strategies for customers to ensure their long-term success. Previous roles include Technical Support Specialist at Whip Around, where assistance was provided to users navigating proprietary software, and Technical Support Professional - Client Success Manager at BI-TEK, LLC, focusing on client support for tax assessment software. Ana also held positions at SteepRock Inc. as Sr. Client Solutions Manager, SDL plc as Support Account Manager, and Alterian as Support Desk Consultant. Educational qualifications include an Associate of Arts and Sciences in Construction Management and Information Technology from Bryant & Stratton College and Monroe Community College.