Gwen Groeneveld

Growth Manager | Patient Experience & Automation at Steer Health

Gwen Groeneveld has a diverse work experience spanning from 2012 to the present. Gwen is currently working as a Growth Manager at Steer Health, where they utilize AI-fueled conversations and automation to enhance the patient experience in healthcare. Prior to this, Gwen worked as a Growth & Success Consultant at Smarter Contact, helping clients convert leads using SMS campaigns and an intuitive CRM platform. Gwen also held a Sales Manager position at CDI Services, specializing in conversational AI strategy and implementation. Gwen has expertise in sales and video strategy, acquired during their roles as a Sales Manager & Video Strategist at Rocket Videos and as a Sales Executive at PriceTalk. Gwen has also worked as a Customer Success Manager and English Teacher at PriceTalk, providing excellent customer support and teaching English. Moreover, they have experience in copywriting and translation at KATT/CATT and served as a Marketing Executive at Live Lingua. Gwen has worked in customer success and onboarding at LiveAlumni, as a Property Management Administrator at Monopolio Inmobiliario, and held managerial positions in communications and floor management at Los Pilones. Overall, they have a strong background in sales and marketing, with a focus on driving growth and improving customer experiences in various industries.

Gwen Groeneveld's education history is as follows:

From 2009 to 2013, Gwen attended Vrije Universiteit Amsterdam (VU Amsterdam) and obtained a Bachelor of Arts (B.A.) degree in Communication and Information Sciences.

In 2009, Gwen also received a Certificate in Cocktails from Bols Bartending Academy.

In 2011, Gwen participated in a Programas Internacionales at Tecnológico de Monterrey.

Gwen then went on to pursue a Master of Arts (MA) degree in CIW Language & Communication in Organizations at Vrije Universiteit Amsterdam (VU Amsterdam) from 2013 to 2014.

In 2022, Gwen completed a Certificate in Conversational Copywriting from Conversational Academy.

Furthermore, Gwen obtained the certification of a Certified Conversational Copywriter from Conversational Academy in September 2022.

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