Rafael Mendes

Rafael Mendes is an experienced professional in the IT and operations sectors with a diverse background spanning over two decades. Currently serving as a Bilingual Support Analyst - Tier 2 at Stefanini Brasil, Rafael collaborates with DOW Chemicals to provide comprehensive IT solutions. Previously, Rafael held the position of Director of Operations at Howard Lee and Associates, specializing in talent acquisition across multiple industries. With a strong technical foundation as a Senior Field Technician at Taubaté Computadores and Friendly Computers, Rafael has gained extensive experience in maintenance and support for various devices and systems. Rafael's career includes significant roles in technical support, including a notable tenure at Universidade de Taubaté. Educated in data processing, Rafael is furthering expertise with an Associate's degree in Data Science from Cruzeiro do Sul Virtual, expected in 2026.