Tanja Lorber

Tanja Lorber is a seasoned professional in technical writing and customer success, currently serving as Team Leader Customer Success at Stegmann Systems GmbH since May 2018. With a strong background in creating and maintaining technical content in various formats, Tanja has previously held roles such as Senior Technical Editor and Technical Writer, where responsibilities included developing DITA-XML content and designing training materials. Prior positions included Senior Technical Writer at Kofax, Principal Technical Writer at Ericsson and LHS Telekommunikation, and Technical Writer across several companies, showcasing a comprehensive career dedicated to customer care, order management, and effective documentation. Tanja holds an Executive Diploma in Quality Management from the International Management Centres Association and a degree in Applied Information Science from Darmstadt University of Applied Sciences.