Bilal Said

Bilal Said possesses extensive experience in IT service management, currently serving as Manager IT Service Management and Service Integration Lead at Stena Metall Group since January 2022. Prior to this role, Bilal held various positions at Techstep from June 2013 to January 2022, including Deputy Manager Service Operations, contributing to the development and management of mobility solutions in the Nordic region. Additional experience includes roles at Dfind IT, PostNord Sverige, and Teleperformance, showcasing a strong background in customer service and technical support. Bilal holds a Bachelor's degree in Systemvetenskap och -teori from the University of Borås and has studied network technology at University West and NTI Gymnasiet.