Carley Boswell

Manager, Customer Success at Steno

Carley Boswell has a diverse work experience spanning over several years. Carley most recently worked at Steno as a Manager of Customer Success, starting in May 2021. Prior to this, they were the VP of Client and Community Success at AmbassadCarley'sfrom June 2020 to May 2021. In this role, they led a team and provided support to over 200 clients and 200,000+ users, managed budgets, and designed campaign workflows.

Before that, Carley worked as a Property Manager at Ralph Federal from October 2015 to May 2021. Carley'sresponsibilities included ensuring tenant satisfaction, managing property maintenance, and serving as a liaison between property owners and tenants.

From October 2018 to November 2019, they were an Associate Manager of Account Management at Bambee, where they led a team of Account Managers and provided HR expertise to over 1500 clients. Carley also managed customer journeys, KPIs, and the client book.

Carley has also held roles such as Director of Employee Relations at Shangri-La Construction from January 2016 to September 2018, Labor Compliance Consultant at Alliant Consulting, Inc. from September 2014 to February 2016, and Server at Pacific Beach Ale House from October 2011 to September 2015. Carley has also worked as a Coach at Adrenaline Lacrosse from March 2011 to May 2013 and as a Service Department Rep at Wilson Brothers HVAC from July 2004 to December 2010.

Overall, Carley Boswell has a strong background in customer success, client management, property management, HR, and consulting.

Carley Boswell completed their education at Worcester State University from 2007 to 2011, where they earned a Bachelor of Arts degree in Communications. Before attending university, they attended North Middlesex Regional High School from 2004 to 2007 and obtained a General Studies diploma.

Links

Previous companies

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Shangri-La Construction logo

Timeline

  • Manager, Customer Success

    May, 2021 - present