James Barkworth

James Barkworth serves as a Relationship Manager at StepChange Debt Charity since October 2021, where responsibilities include managing relationships with external partners in the financial services sector and identifying new business opportunities. Previously, James held roles as Client Relationship Manager at JB Relationship Consulting and Hoist Finance, focusing on helping individuals and businesses in financial difficulty. James has extensive experience in managing client support activities and improving client relationships, achieving significant revenue targets. A strong track record of leadership was established as Collections Team Manager at Firstlocate, leading a team of agents to exceed performance KPIs. Early career experience includes roles in personal banking at Santander UK and recruitment consultancy at Search Consultancy. James maintains strong educational credentials, currently pursuing a Higher National Diploma in The Debt Collection Industry at Leeds Beckett University.