Samantha Abraham is an experienced professional in customer service and client success, currently serving as the Head of Customer Service at The Stepstone Group since June 2022. Prior to this role, Samantha held the position of Customer Service Manager at Totaljobs Group from April 2018 to June 2022 and demonstrated strong leadership as Team Leader - Client Success and Customer Success Manager at Lead Forensics between September 2013 and May 2018. Earlier in the career, Samantha managed a team at Inchcape Fleet Solutions as Fleet Team Leader, overseeing fleet associates and handling various customer and supplier relations. The professional journey began with a role as a Cabin Crew Member at First Choice Airways. Educational qualifications include a Vocational Course in Air Cabin Crew Training from Southdowns College and a GCSE with grades A*-C from Oaklands Catholic School.
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