Vania Bedjian

Vania Bedjian currently serves as the Contact Center / Customer Experience Manager at Stericycle, overseeing a high volume of inbound customer interactions in Canada, the USA, and offshore since July 2016. In this role, Vania manages and implements customer service policies and standard operating procedures. Prior to this position, Vania worked as the Branch General Manager at Shred-it from July 2010 to July 2016, where responsibilities included leading Customer Experience Teams in Montreal and Quebec City, managing local administrative functions, and ensuring quality control standards were met. Vania holds a certificate in Business Administration and Management from Concordia University.