Sterling Bank
Adedamola Legitan is an experienced professional with a strong background in customer experience and analytics, currently serving as the Team Lead for Voice of Customer Analytics at Sterling Bank Plc since July 2017. In this role, Adedamola designs and executes effective surveys, analyzes customer data to identify pain points, and reports findings to improve service quality. Previously, Adedamola held positions as a Service Measurement Officer and Customer Experience Management Personnel, focusing on process improvements and customer solutions. Prior experience includes teaching at Nurudeen Grammar School, contributing to a sales team at Alimco Nigeria Limited, and interning at University College Hospital, Ibadan. Adedamola holds a Bachelor's Degree in Microbiology from Osun State University.
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