Srinivas Menon

Head Sevice Excellence at Sterling Hospitals

Srinivas Menon is an accomplished operations leader with extensive experience in the healthcare and hospitality sectors. Currently serving as Head of Operations at HCG Hospitals in Ahmedabad since November 2022, Srinivas previously held positions as General Manager Operations at Apollo CVHF Heart Institute and Senior Operations Manager at Healthcare Global Enterprises Limited. With a solid foundation in customer care management at Columbia Asia Hospitals, Srinivas emphasizes enhancing patient experiences and service delivery. Early career experience includes several roles at Taj Hotels Resorts and Palaces, where Srinivas focused on guest satisfaction and creating memorable experiences. Educational credentials include a Bachelor's Degree in Hotel, Motel, and Restaurant Management from the Institute of Hotel Management and an Online Certification in Health Care Administration from UICC.

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