Jamel Smith

Jamel Smith has extensive work experience in client and candidate care roles. Jamel currently works as the Head of Client & Candidate Care at Sterling since June 2023. Prior to that, they worked as the Director, Americas Client & Candidate Care from October 2022 to June 2023. Before joining Sterling, Jamel worked at EBI, a Sterling company, where they held various positions including Customer Care Manager from March 2020 to October 2022, Customer Care Supervisor from September 2019 to March 2020, and Verifications Supervisor from August 2017 to August 2019.

Jamel Smith attended Morgan State University from 2018 to 2023, where they earned a Bachelor of Science degree in Strategic Communications. Prior to attending Morgan State University, Jamel had also attended Norfolk State University but did not complete a degree in Public Relations/Image Management. In addition to their degree, Jamel obtained a certification in Social Media Marketing from HubSpot Academy in March 2022.