Tendai Mutangirwa

Service Delivery Analyst at Steward Bank

Tendai Mutangirwa has a Bachelor's degree in Computer/Information Technology Administration and Management from Catholic University in Zimbabwe. Tendai has worked at Steward Bank as a Service Delivery Analyst, Information Technology Operations Analyst, and Customer Service Officer, handling tasks such as data mining, managing service improvement plans, and providing customer support. As an Information Technology intern at CBZ Holdings Limited, Tendai gained experience in technical support, networking troubleshooting, and ICT service desk support.

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Timeline

  • Service Delivery Analyst

    January, 2021 - present

  • Customer Service Officer

    November, 2016

  • Information Technology Operations Analyst

    October, 2016