Fernao Wouters currently serves as a Medewerker Business Intelligence at Stichting PSW, focusing on the development of PowerBI, improving management information, and automating business processes since January 2022. Previous experience includes roles in hospitality as a Medewerker Bediening at Eet- en speciaalbierencafé De Gouverneur and eetcafe Minckelers, as well as a Stagiair Huisvesting at Gemeente Maastricht, where research on housing needs was conducted. Additionally, a Stagair Technische dienst position at Walibi Holland involved developing a performance dashboard for process improvement. Earlier employment includes a role as Hulpkracht and Verkoopmedewerker at Leen Bakker. Fernao holds a Master’s degree in Business Intelligence and Smart Services from Maastricht University and a Bachelor's degree in Facility Management from Zuyd University of Applied Sciences.