Giulia Ferrari

Customer Support Agent at Sticker Mule

Giulia Ferrari has worked in a variety of roles since 2009. In 2009, they were an Office Administrator at Ferrari Accountant & Business Consultant. In 2012, they were a Hostess at McDonald's. From 2014 to 2016, they were a Multilingual Tour Guide at Titanic Experience Cobh Ltd. From 2016 to 2019, they were a Customer Care Consultant at RCI | Vacation Exchange, providing assistance and reallocating members affected by deletions, dealing with check-in issues, handling customers' complaints and negotiating compensations, and supporting with Account Management, Sales and Renewals. From 2019 to 2020, they were a Customer Relations Representative at Apple. Most recently, in 2020, they have been a Customer Support Agent at Sticker Mule.

Giulia Ferrari began their education in 2001 when they graduated from Liceo Ginnasio Statale Luigi Galvani. Giulia then attended Alma Mater Studiorum - Università di Bologna from 2006 to 2010, earning a Laurea triennale in Lettere (indirizzo storico-artistico). Giulia continued their studies at the same university from 2010 to 2012, obtaining a Laurea magistrale in Arti Visive. Finally, from 2013 to 2014, Giulia Ferrari earned a Master di I livello in Progettazione e Promozione degli Eventi Artistici e Culturali from the Facoltà di Conservazione dei Beni Culturali, sede di Ravenna.

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Timeline

  • Customer Support Agent

    November, 2020 - present