Michael st. James

Michael St. James is an experienced IT professional with a diverse background in operations and support roles across multiple companies. Currently serving as IT Operations Team Lead and IT Operations Technician at Stifel Financial Corp. since July 2019, responsibilities include responding to event alerts and managing incident escalation. Previous experience includes positions at Thomson Reuters as a Computer Ops Support 3, where monitoring and managing data center systems was key, and roles at Mastercard and Centene Corporation as a NOC Operator, focusing on network traffic and system job monitoring. Michael's career also includes operational tasks at Magellan Behavioral Health and computer operations at Scottrade. Educational credentials include attendance at St. Louis Community College from 2002 to 2007, complemented by a high school diploma with a college prep focus.