Caitlin Rolfe

Caitlin Rolfe has a diverse work experience in the field of IT. Caitlin is currently an IT Engineer at Stillfront Group since May 2022. Prior to that, they worked at Cayuga Medical Center at Ithaca, where they held two roles. As a Systems Support Analyst from September 2020 to May 2022, they provided tier 2 support to non-technical users across different healthcare sites and managed computer repair and maintenance. As an IS Service Desk Technician from March 2019 to September 2020, they provided in-person and telephone support, expanded documentation, and handled add/change/deletes to Mitel collaboration systems. Caitlin also worked as an IT Consultant at Elizabeth Ann Clune(Montessori School of Ithaca) from September 2019 to May 2022. Additionally, they served as an IT Support Coordinator at GrammaTech from August 2018 to February 2019, where they had an autonomous role and worked closely with System Engineers. Caitlin gained experience as a Computer Support Intern at Cornell University from January 2018 to May 2018 and as a Computer Support Work Study Student at Tompkins Cortland Community College from August 2017 to December 2017.

From 2016 to 2018, Caitlin Rolfe attended Tompkins Cortland Community College, where they pursued an Applied Associates degree in Computer Support Specialist.