Cai Jones

Cai Jones is an IT Service Desk Support professional with experience at Stopford since October 2020. Prior roles include Brand Representative at Pod Staffing from November 2018 to December 2019, where representation included major brands such as Coca-Cola and Sky, and Customer Service Assistant at Groundwork from April 2018 to September 2019, responsible for managing the shopfront and cash handling. Cai also served as a Bartender at The Plassey Golf Club between May 2017 and November 2018, ensuring customer satisfaction through attentive service. Previous experience includes working as a Customer Service Assistant at Marks and Spencer from February 2015 to September 2017, focusing on enhancing the consumer experience. Educational qualifications include a BSc Hons in Computer Networking from Sheffield Hallam University, completed in 2020, a BTEC Level 3 in ICT from Coleg Cambria, and GCSEs from Ysgol Morgan Llwyd.