Russell Lovenstein

Russell Lovenstein is an experienced professional with a strong background in vendor management and operations within the business process outsourcing (BPO) sector. Currently serving as a BPO Partner Manager at Storable since January 2018, responsibilities include strategic planning, procurement, implementation, contract negotiation, and performance management. Previous roles include Vendor Manager at Shop LC, where Russell implemented a Work Force Management platform, and Client Services Manager at Harte Hanks, overseeing multiple operational aspects and ensuring high-quality service delivery. Experience also includes significant contributions at Electronic Arts, Xerox Services, and Asurion, showcasing expertise in quality assurance, operations management, and customer satisfaction enhancement. Russell holds a B.A. in English from Fort Hays State University.