Kalama Kyebo

Kalama Kyebo has a diverse work experience with extensive experience in the hospitality industry. Kalama started their career as a travel consultant at ASAP Travel and Tours from 2005 to 2011, where their responsibilities included designing corporate and family travel plans, booking flights, securing hotel reservations, and arranging necessary travel documents. Kalama then worked as a Front Desk Supervisor/HR Coordinator at Crowne Plaza Cleveland Airport from 2011 to 2013, where their duties included scheduling interviews, maintaining employee handbooks, providing HR policy guidance, identifying candidates' skills and experience, and managing check-in and check-out formalities. From 2013 to 2014, Kalama worked as a front office supervisor at Sheraton Cleveland Airport, where they managed reservations, room keys, and guest access to Safe Deposit Boxes, along with training front desk Agents. Kalama then worked as a Guest Services Manager at Sheraton Hotels & Resorts from 2014 to 2015, managing guest and front office operations, overseeing lobby operations, concierge and valet services, and responding to guest requests and complaints. From 2015 to 2016, they worked as an Operations Supervisor at Starwood Hotels & Resorts Worldwide, Inc. before joining Marriott Hotels from 2016 to 2019, where they served as a Director of Housekeeping and a Housekeeping Manager. Finally, Kalama served as a Services Manager at the Glenstone Museum from 2019 to 2023 before joining Stormfish Scientific Corporation as its Vice President in January 2023.

Kalama Kyebo started their education in 2006 with a Diploma in Tourism and Travel Services Management from the International Air Transport Association (IATA). Kalama went on to complete an Associate's Degree in Human Resources Management/Personnel Administration, General from Cuyahoga Community College in 2015. Four years later, in 2020, they earned a Bachelor's degree in Business Administration and Management, General from the University of Maryland Global Campus. Kalama also obtained a certification in Tourism Marketing from IATA, although the month and year of completion are not provided.