Kelley K.

Director of Customer Experience at StoryBrand

Kelley K. began their work experience in 2006 as the Founder and Organizer of Organize Nashville. Kelley then moved on to Emma, Inc in 2008, where they worked as an Account Manager until 2016. In this role, Kelley onboarded, engaged, consulted, and strategized with clients to achieve optimal email marketing results and growth. Kelley also served as an internal and external product trainer. From 2016 to 2019, Kelley worked at Edgenet as a Senior Customer Success Manager. In 2019, they joined Syndigo as an Implementation Manager, a position they held until November of the same year. Currently, Kelley is working as the Director of Customer Experience at StoryBrand, a position they have held since January 2020.

Kelley K. completed their Bachelor's degree in Communication, General from Columbia International University, attending from 1997 to 2001. Before that, they attended Summerville High School from 1993 to 1997, but no degree or field of study information is provided for that period.

Location

Nashville, United States

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StoryBrand

When it comes to talking about their businesses, many people are so close to their products or services they don’t know where to start. StoryBrand helps companies understand what customers are looking for so they can tell their story in such a way people listen. We know how hard it is to communicate clearly and have helped thousands of large and small businesses clarify their messaging. And when you clarify your message, your website starts working for you, your team members are converted into a sales force and your customers speak a viral message that spreads. For more about our Guide certification: • Guide: storybrand.com/guide StoryBrand has consulted with dozens of billion-dollar brands and thousands of small businesses. StoryBrand clients dramatically increase their revenue after learning the SB7 framework. StoryBrand was founded by Donald Miller, creator of the SB7 framework. Don has studied story for decades and as such is versatile in a language human beings have been speaking for centuries. Combined, his 7 books have spent more than a year on the NYT Bestsellers list. The human brain is drawn to CLARITY and away from confusion. If customers are confused about what you offer, they’ll look past you for somebody who can say it clearly. Once you clarify your message, your company will begin to grow. Companies that clarify their messaging win in the marketplace.


Employees

11-50

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