Erich Garcia

Erich Garcia has been with Stout since April 2015, progressing through roles as Help Desk Manager, User Support Team Lead, and User Support Analyst, where responsibilities include monitoring urgent Help Desk issues, resolving complex technical problems, and supporting Active Directory user accounts. Prior experience includes serving as a Desktop Support Specialist and IT Asset Coordinator at MicroSeismic, Inc., handling tier 1/2 support, account management, and vendor oversight. Erich began a career in loss prevention at jcpenney, focusing on shrinkage control and security protocols, and started in production coordination at FedEx Office. Education includes ongoing studies at the University of Houston, following a high school degree from Cypress Falls High School.