Marcela Ruiz

Marcela Ruiz currently serves as the Corporate Quality Systems Coordinator at STRABAG Inc., leading Integrated Management System documentation to meet HSQ standards and conducting internal audits across company branches. Previously, Marcela worked as the HESQ Coordinator at NGF CANADA LTD, where coordination of health, safety, environment, and quality functions was achieved, and quality concerns were addressed. Experience also includes the role of Engineering Systems Coordinator at Linamar Corporation, ensuring compliance with international standards, and the Processes Improvement Coordinator position at Willis Towers Watson, focusing on customer service enhancement and operational efficiency. Earlier roles include Customer Service Manager at Scototiabank GBS and Quality Manager for AIG in Latin America. Marcela's foundational experience in quality management began at GECOLSA CAT. Educational qualifications include a degree in Industrial Engineering from Universidad Católica de Colombia and a postgraduate diploma in Production and Operations Management from Universidad de La Sabana, among other certifications in project management and integrated management system auditing.