Victoria Feld

Director Of Customer Management at Strategic Healthcare Programs (SHP)

Victoria Feld has a diverse work experience in various companies. Victoria started their career at Mentor Worldwide LLC, where they worked as a Consumer Affairs Administrative Assistant and an Enhanced Advantage Enrollment Coordinator. In this role, they handled data entry, organized files, and managed office supplies. Victoria then moved on to ManTech International Corporation, where they worked as a Sr. Office Assistant, Buyer, and Supplier Billing Manager. Victoria supported the HR Manager, assisted with recruiting efforts, and worked closely with the Jet Propulsion Laboratory contracts team. After that, Victoria returned to Mentor Worldwide LLC as a Customer Service Specialist/Escalations and later as a Consignment Coordinator. In these roles, they resolved system issues for customers and handled customer inquiries and billing. Most recently, Victoria worked at Strategic Healthcare Programs (SHP) as a Senior Customer Account Manager and was responsible for managing a platinum book of business. Victoria provided proactive guidance to clients, managed the on-boarding process, and hosted training webinars. Victoria then took on the role of Director of Customer Management, where they managed a team of customer managers, monitored client satisfaction, and resolved any issues with dissatisfied clients.

Victoria Feld attended Lompoc High School from 1995 to 1999 and graduated with a High School degree. No information is available on their field of study during this time.

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