Victoria Follain

Victoria Follain is an experienced professional with a diverse background in customer service, journalism, and tax planning. Currently serving as an Intake Specialist at Strategic Tax Planning since August 2022, Victoria assists business owners in accessing the Employee Retention Credit. Prior to this role, consistent employment at Outback Steakhouse since November 2011 involved serving, bartending, and training new staff, earning recognition as Employee of the Month. Experience as a copywriter at STOVE and a journalist for Volup2 Magazine contributed to skills in content creation and audience engagement. Earlier roles included management and operational tasks at Broadway Ristorante & Pizzeria, and sales achievements at Web.com Group. Victoria holds a Bachelor of Science in Communication and Media Studies, along with two associate degrees in Behavioral Sciences and Arts from Florida State College at Jacksonville.