Derrick Patrick Jr is a skilled professional currently serving as Supervisor of Cirrus Service Delivery at Stratus IP since November 2025, where oversight is provided for the Cirrus Service Delivery team to ensure a high-quality customer experience and optimization of service delivery KPIs and SLAs. Prior experience includes a role as Escalations Lead at Cantaloupe Inc from March 2024 to November 2025, where responsibilities involved managing technical issues related to EMV payment systems and enhancing incident response through SOP improvements. Derrick also held the position of Hardware Specialist at Cantaloupe Inc, providing troubleshooting services and maintaining a high customer satisfaction rating. Additional experiences include a Tobacco Sign Auditor position at FTI Consulting, a DoorDash Delivery Driver role with a high customer rating, and a Computer Science Summer Intern position at Freddie Mac. Derrick holds a degree from Penn State University, completed in December 2023.
This person is not in the org chart
This person is not in any teams
This person is not in any offices