Ruchi Gupta is currently a TPM at Stripe, where they focus on delivering exceptional customer service. Ruchi previously held roles at companies such as Medallia, Pfizer, and Exelus, where they contributed to customer experience strategies and conducted research in chemical engineering. They also served as a Resident Adviser at Columbia University, fostering community engagement among students. Ruchi's diverse experience spans sectors like pharmaceuticals, technology, and professional services, demonstrating a strong commitment to customer-first approaches and effective program management.
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