Tim Smith

Tim Smith is a seasoned leader in customer success and professional services with extensive experience in the technology sector. Currently serving as the Head of Global Customer Success at Stripe since August 2019, Tim oversees global renewals and customer management initiatives. Previously, at Box from June 2012 to August 2019, Tim held the title of Vice President of Global Services - Customer Success and was the founder of Box Consulting, managing a global team to ensure effective customer engagement. Prior experience includes significant roles at Avanade, where Tim led the Collaboration & Business Intelligence Service Line, and at Accenture, where Tim worked as an analyst. Early career experiences at Microsoft and IBM involved development and management of applications and support in key competitive efforts. Tim holds a BS in Computer Engineering from the University of Arizona.