Jazmine Whitlock

Jazmine Whitlock has a strong background in customer success and account management. Their most recent role was as an Enterprise Customer Success Manager at strongDM, where they partnered with Sales to retain and expand customer accounts. Jazmine built relationships with key stakeholders, including C-suites and board members, and conducted executive business reviews to demonstrate the value of the project. Jazmine also worked with technical teams to develop onboarding plans and used various tools like Salesforce, Jira, and Zendesk to support and manage customers.

Prior to strongDM, Jazmine served as the Head of Customer Success at WhoisXML API for seven months. Jazmine also held the position of Customer Success Manager at Red Canary for two years, where they provided outstanding customer support. Before that, Jazmine worked as an Enterprise Account Manager at Scope Technologies Inc and as a District Manager at ADP. Jazmine started their career as an Account Executive at Yelp and gained experience as a Finance Manager at CAPITAL RV CENTER, INC.

Overall, Jazmine Whitlock has a diverse range of experience in customer success and account management, with a proven track record of building strong relationships and ensuring customer satisfaction.

Jazmine Whitlock holds a Bachelor's degree in International Business, Marketing, and Management from Minot State University. Additionally, they obtained a Scrum Fundamentals Certification from SCRUMstudy - Accreditation Body for Scrum and Agile in April 2020.