Kathryn B. Hoggard is an experienced professional in customer support and account management, currently serving as a Senior Customer Support Executive at Student Beans since January 2022. Previously, Kathryn held roles in various organizations, including as an Account Manager at FinPoint Insurance Group, where responsibilities included managing B2B and B2C client portfolios, sourcing new business opportunities, and educating clients on insurance products. Additional experience includes positions as a Customer Service Representative at Wilmington Health PLLC and as a Patient Services Associate at Duke University Health System, focusing on client inquiries and sensitive information management. Early career experience includes teaching 1st grade at Henderson Collegiate, contributing to curriculum development and educational processes. Kathryn holds a Bachelor of Applied Science in Psychology from Appalachian State University.
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