Lucia MacKinnon

Lucia MacKinnon boasts extensive experience in the hospitality sector, currently serving as Lettings Director at Study Inn since November 2015, where responsibilities include marketing conference facilities, managing client relationships, and overseeing department operations. Prior to this, Lucia held various sales and management roles at QHotels, including Sales Office Manager and Sales Office Supervisor, where focus was on staff development, revenue maximization, and event selling strategies. Earlier experiences include roles as Wedding Coordinator at Hand Picked Hotels and Conference & Events Coordinator at QHotels, demonstrating a strong background in event management and customer service. Lucia began a career in hospitality as a General Assistant at Comfort Hotel Reading and has progressively advanced through diverse positions, showcasing a commitment to excellence in client service and operational efficiency.