Jiamy Yu (Joanna)

Jiamy (Joanna) Yu has experience in customer service and customer experience roles, leading teams to deliver exceptional satisfaction and support to customers. With a background in event management, Jiamy has worked in various roles in the retail and hospitality industry, focusing on customer engagement and relationship building. Jiamy is skilled in developing action plans, enhancing customer adoption, and identifying areas for improvement to ensure high levels of customer engagement and satisfaction.