Bianca Roatis is a seasoned professional with over 16 years of experience in customer experience and digital transformation within B2B and industrial sectors. Currently serving as the Director of Customer Experience at SUEZ France, Bianca leads initiatives that have significantly improved customer satisfaction and digitalization efforts. Previously, they held various roles, including Change Management Consultant at Societe Generale and CRM Project Manager at both POINT.P and Saint-Gobain. Educated at prestigious institutions such as HEC Paris and Wharton, Bianca combines academic excellence with practical expertise in driving operational and strategic success.
This person is not in the org chart
This person is not in any teams
This person is not in any offices