Odin Cisneros

Odin Cisneros is a seasoned Technical Account Manager with extensive experience in the Latin American market, currently working at SugarCRM since September 2015, where responsibilities include enabling customers to maximize business value through product support and management. Prior to SugarCRM, Odin served as a Technical Account Manager at AccessData, achieving a 25% increase in client acquisitions through improved relationships. Experience also includes a position as Technical Manager at All Native Services, where Odin advanced from Support Engineer and delivered over 40 weeks of training. Additionally, as a Consultant for Aspect Software at Sinergia Productiva, contributions were made to achieve certification in MoProSoft methodology. Odin holds a Master's degree from Universidad del Valle de México and a Bachelor's degree in System Engineering from the same institution.