Leticia Solera (she/her)

Leticia Solera has an extensive background in customer experience and content localization, currently serving as CX Team Leader at Sulake since October 2019. Prior experience includes roles as Lodging Content Associate at Expedia Group, where Leticia localized content and collaborated with hotels to enhance product offerings. Leticia's career also features positions at TomTom, including Quality and Efficiency Coordinator and Customer Support Supervisor. Earlier roles include Education Project Manager Intern at ISEI Europe Foundation and Spanish Teacher at La Casa in South Africa. Leticia holds a Master's degree in International Cooperation and Development from Universidad Complutense de Madrid, alongside Bachelor's degrees in East Asian Studies from Universidad Autónoma de Madrid and Labour Relations and HR from Universidad Complutense de Madrid.