Melanie Buckley

Melanie Buckley is a seasoned professional with extensive experience in service management and operations within the telecommunications sector. Currently serving as a Senior Improvement Manager at Virgin since June 2019, Melanie has a strong background with Virgin Media, having held multiple roles since April 1997, including Service Manager, where responsibilities included overseeing service delivery and enhancing customer experience for fixed line telephony and porting. Additionally, Melanie has experience as Head of Telephony Operations, demonstrating a comprehensive skill set in managing telephony services.