The Customer Support and Operations team at SummaCare is dedicated to ensuring exceptional service delivery and operational efficiency for both members and providers. This team manages a range of functions including customer inquiries, appeals, grievances, and provider support services, while also overseeing contract negotiations and quality improvement initiatives. Their collaborative efforts aim to enhance member experience and strengthen provider partnerships, ultimately contributing to the overall effectiveness of SummaCare’s health insurance offerings.
Alicia Dean
Provider Support Service Rep I...
Bassey Ijoma
Manager For Quality Improvemen...
Christine Elerick
Director Of Customer Service
Jennifer Yates
Manager, Health & Wellness And...
Karen Benear
Contract Negotiator
Linda Hunsicker
Director, Operations
Linda Hunsicker
Quality Project Manager
Mellonie Holland
Manager, Provider Support And ...
Robert Beck (Trey)
Director, Appeals & Grievances...
Rolanda Hurst
Provider Support Services
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