Summerset
Craig Moore serves as the Change and Project Manager for Customer Experience at Summerset Group Holdings Limited since May 2021, overseeing a portfolio of change and improvement projects primarily focused on technology implementation and process enhancement using lean and human-centered design principles. Prior experience includes roles as Senior Project Manager and Acting PMO Manager at Hutt Valley DHB, where Craig led cross-functional projects and managed a team of project professionals. Additional expertise was gained at Central TAS as a Project Manager for the Well Child Tamariki Ora program, as well as leadership positions at cohealth and Doutta Galla Community Health, where Craig developed quality frameworks and supported HR initiatives. Educational qualifications encompass a Graduate Certificate in Health Service Management and postgraduate studies in nursing and pediatric nursing, complemented by training in design thinking.
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Summerset
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Summerset Group Holdings Limited is a retirement village operator and developer of villages in New Zealand. The Company operates through the provision of integrated retirement villages in New Zealand segment. It also provides a continuum of care. It offers various care services ranging from individualized supported living services. It offers a choice of independent living options, including villas, townhouses and apartments. Its support services include housekeeping, cleaning, daily newspaper delivery, and personal laundry, ironing and bed linen services. Its on-demand services include companionship visits, personal shopping, home and spring-cleaning, car washing and grooming, and help walking or minding customer's pets. It offers a range of food services to its residents. It also offers over three in-home care and support options, including Supported Living, Supported Living Plus and Premium Care. The Company's care options include in-home care, serviced apartments and care center.