Craig Moore

Change & Project Manager - Customer Experience at Summerset

Craig Moore serves as the Change and Project Manager for Customer Experience at Summerset Group Holdings Limited since May 2021, overseeing a portfolio of change and improvement projects primarily focused on technology implementation and process enhancement using lean and human-centered design principles. Prior experience includes roles as Senior Project Manager and Acting PMO Manager at Hutt Valley DHB, where Craig led cross-functional projects and managed a team of project professionals. Additional expertise was gained at Central TAS as a Project Manager for the Well Child Tamariki Ora program, as well as leadership positions at cohealth and Doutta Galla Community Health, where Craig developed quality frameworks and supported HR initiatives. Educational qualifications encompass a Graduate Certificate in Health Service Management and postgraduate studies in nursing and pediatric nursing, complemented by training in design thinking.

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