Constanza Sedran Wyse

Constanza Sedran Wyse is an experienced operations quality assurance specialist with a strong background in customer care and technical support. Currently employed at SumUp since March 2021, Constanza develops a comprehensive quality assurance program that tracks processes, compliance, and agent performance. Prior roles include senior customer care specialist at SumUp, where responsibilities included managing Spanish speakers channels and training newcomers. Previous experience also encompasses customer service and technical support at Tiller Systems, customer experience at Airbnb, and guest services roles at The Westin Hotel Dubai and Banyan Tree Hotels & Resorts. Constanza holds a Bachelor’s degree in Communication & Tourism from Universidad Nacional de Córdoba and a Bachelor’s degree in Hospitality Administration from Facultad de Turismo y Ambiente UPC.