Karen B.

Karen B. is a seasoned professional with extensive experience in project management, customer service, and information technology within the airline industry. Currently serving as the Manager of the Senior LinkAge Line at the Minnesota Board on Aging since September 2018, Karen has also held significant roles at Sun Country Airlines, including IT Manager and Director of Sales, Service & Reservations. With a background in leading teams to enhance operational efficiency and improve customer satisfaction, Karen has successfully managed projects for notable organizations such as Delta Air Lines and Northwest Airlines, implementing systems and procedures that streamline operations and reduce costs. Educational qualifications include certifications in Project Management and Executive Management from the University of St. Thomas and the University of Minnesota, respectively, alongside a Bachelor’s degree in Liberal Arts.