Sarah Townsend

Sarah Townsend is an experienced Ramp Shift Manager at Sun Country Airlines, overseeing the daily operations of 80-150 Ramp Agents and Leads while ensuring compliance with safety regulations. Prior to this role, Sarah held various positions at Blue Cross and Blue Shield of Minnesota, including Third Party Liability Associate and Customer Service Representative, where skills in claims processing and customer support were developed. Additional experience includes roles at Life Time Inc. in Facility Operations and Member Services, as well as administrative and sales support positions in other companies. Sarah holds an Associate's degree in Human Resources Management and Organizational Leadership from Rasmussen University and has pursued Inflight Pilot Training.