Phil Palmer

Phil Palmer currently holds the position of Senior Service Delivery Manager at SunLife, where Phil is responsible for maintaining, supporting, and implementing changes to the company's bespoke CRM and Enterprise Integration Platform. With over two decades of experience in various IT roles, Phil has demonstrated their expertise in managing teams, collaborating with external providers, and ensuring compliance with company standards. Phil's achievements include overseeing the rewrite of CRM and Integration platform to align with a new business model while transitioning applications to a new infrastructure provider.